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View
History: Displays or removes the History data on the right panel
of the Intel(R) Wireless Troubleshooter.
Tools
Manual Diagnostics Tool: Run diagnostic test to verify the
functionality of your WiFi adapter. See
Manual Diagnostics Tool for
more information.
Help
Intel(R) Wireless Troubleshooter Help: Displays online help
for the Intel(R) Wireless Troubleshooter.
About: Displays version information for the Intel(R) Wireless
Troubleshooter.
Available Help
The date, time and error message:
● Description of error.
● Link to resolve error (if available). See Resolve Errors next.
● Link to recommended steps to resolve error.
History
Maintains a list of the last five alerts. The alerts are listed chronologically,
with the most recent alert at the top of the list.
How to Open Use Intel(R) Wireless Troubleshooter
Open the Intel(R) PROSet/Wireless WiFi Connection Utility. At the Tools menu, click Intel
(R) Wireless WiFi Troubleshooter.
Resolve Errors
Use the following recommendations to resolve detected network connection issues.
Did not receive an IP address
The ad hoc network is idle and no peers have joined the network
The ad hoc network is idle and all peers have left the network
You are connected to a network with default network name (SSID). The network or the
access point may not be configured with security
You are connected to a network that is not configured with security and there are shared
folders detected in your system
The wireless network adapter in the system is disabled
No wireless network adapter was detected in the system
No wireless network adapter driver was installed
Corrupted wireless network adapter driver
- User's Guide 1
- June 2008 3
- Utility 4
- Wireless Manager 5
- Connection Details 7
- Typical Installation 11
- Custom Installation 12
- Get Connected 16
- Other Wireless Managers 28
- Third-Party Wireless Software 28
- WiFi Networks list 30
- Connection Status Icons 32
- Network Properties 34
- Network Connection Details 37
- ● signal quality 38
- Turn WiFi Radio On or Off 42
- Taskbar Icon 44
- Taskbar Menu Options 44
- Taskbar Icons 45
- Tool Tips and Desktop Alerts 46
- Connection Utility 48
- Intel(R) WiMAX/WiFi Link 5350 55
- Wireless Network Overview 64
- Network Name (SSID) 65
- Profiles 65
- Security 65
- Identify a Wireless Network 66
- Security Overview 68
- Encryption 70
- SSID Broadcasting 70
- Overview 72
- 802.1X Features 73
- Data Encryption 75
- Authentication Types 75
- Authentication Protocols 77
- Cisco Features 78
- Personal Security 81
- Enterprise Security 89
- Administrator Tool 96
- Create a New Package 97
- Edit a Package 98
- Administrator Profiles 99
- Persistent Profiles 100
- Pre-logon/Common 100
- Exclude Networks 102
- EAP-FAST A-ID Groups 105
- Administrator Tasks 106
- Set Administrator Password 110
- Administrator Tool Settings 111
- How to Use 112
- Trademarks and Disclaimers 121
- Back to Contents 129
- ● Date and Time 132
- ● Adapter Information 132
- ● Connection Information 132
- Back to Top 133
- Advanced Settings 134
- Profile Management 138
- What is a Profile? 138
- Profiles List 139
- Profile Icons 139
- Connect to a Profile 140
- Create a New Profile 141
- Edit an Existing Profile 144
- Remove a Profile 145
- Set a Profile Password 145
- Import or Export Profiles 145
- Password Protected Profiles 147
- Exclude List Management 151
- Set Up Profile Security 154
- ● Change your password 155
- (TKIP) Security Settings 158
- (AES-CCMP) Security Settings 159
- Encryption (None) 161
- Network Authentication 163
- SIM Network Authentication 164
- LEAP User: 177
- Authentication 178
- EAP-FAST User Settings 184
- General Troubleshooting 186
- ● Click Install 187
- ● Select Service 188
- ● Click Add 188
- ● Click OK 188
- Resolve Errors 192
- Did not receive an IP address 193
- Adapter Driver is not loaded 197
- No certificate found 199
- Manual Diagnostics Tool 207
- Wireless Event Viewer 213
- Specifications 216
- IEEE 802.11n Data Rates 219
- Regulatory Information 229
- Information for the User 230
- Regulatory Markings 233
- Canada—Industry Canada (IC) 236
- European Union 237
- Radio Approvals 240
- Declaration of Conformity 251
- Belgique 270
- Pakistan 271
- Customer Support 272
- Warranty 273
- Product Warranty Information 273
- Glossary of Terms 277
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